Payment Policy for BigXCity

Effective Date: May 5, 2025

At BigXCity, we want to ensure that your shopping experience is as seamless and secure as possible. Our Payment Policy outlines the details regarding payment methods, processing, and security measures for transactions made on our website.

1. Accepted Payment Methods

We accept the following payment methods for all transactions made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal: Secure online payment via PayPal account or linked credit/debit card
  • Gift Cards: BigXCity gift cards (if applicable) can be used for payment
  • Bank Transfers: Available on request for larger orders (conditions may apply)

You will have the option to select your preferred payment method during checkout. If you select PayPal, you will be redirected to PayPal’s secure payment page. We do not store your payment details on our website, ensuring that your data remains safe.

2. Payment Security

We use secure payment gateways to process all payments. Our website is equipped with SSL encryption to ensure that all payment information you provide is kept safe. BigXCity does not store any of your financial details, and we do not share your payment information with third parties except for necessary payment processing.

3. Payment Authorization

Upon placing an order, you authorize us to charge your selected payment method for the full amount of your order, including shipping charges (if applicable). Your payment will be processed immediately, and your order will be confirmed once payment has been successfully processed.

If your payment method is declined for any reason (e.g., insufficient funds, expired card, etc.), we will notify you via email and request that you update your payment information.

4. Currency and Pricing

All prices listed on our website are in USD (United States Dollars). Payment processing will also be conducted in USD. The final price of your order will include the product price, applicable taxes, and any shipping fees based on your shipping address. Prices and shipping fees are subject to change without notice.

5. Refunds and Cancellations

  • Refunds: If you need to return a product, please refer to our Refund and Returns Policy for details on how to initiate a return and receive a refund. Refunds will be processed to the original payment method used at checkout.
  • Order Cancellation: You may cancel your order before it is processed for shipment. Once your order has been shipped, cancellations are no longer possible, and you will need to return the product after receiving it.

6. Billing Issues

If you encounter any issues with your billing or payment process, please contact our customer service team immediately. We will assist you in resolving any discrepancies or payment issues.

For any questions related to payments, please contact us at:

  • Email: contact@bigxcity.com
  • Phone: (225) 555-9876
  • Address: 1234 Bayou Drive, Baton Rouge, Louisiana, United States